Communicating with our residents
How we communicate with residents is really important to us. We are always working to let residents know about what we are doing for local communities, provide updates on vital services and help you better understand how the council operates and the decisions we take.
Our communications team focuses on:
- Supporting the media with enquires and issuing media releases
- Providing professional help and advice to senior officers and councillors
- Managing a wide range of communications and marketing campaigns
- Telling the council's story through a rich variety of engaging content across multiple social media channels
- Engaging with our housing tenants through various forms of online and offline communications, including our magazine, 'Tenant Voice'
- Developing and maintaining the council's website
How you can find out more
- Join us on social media
Join us on social media to keep up to date with news and important updates on our services, projects, consultations and key decisions - Facebook, X, Instagram, LinkedIn, NextDoor and YouTube. - Follow our council meetings
You can view minutes and agendas or attend our council meetings to see democracy in action
How we manage your data
Your privacy and managing your data responsibly is important to us. Find out more about how we manage data on our privacy pages.
Let us know how we can improve
We are always trying to improve the way we communicate with our residents and we would really like to hear your feedback on how we are doing and how we could improve. Please send your feedback to communications@cheltenham.gov.uk
Press office
Our press office is available for the media to contact us, Monday to Friday, 9am to 5pm. If you have an enquiry, please email us and we will respond as soon as we are able, to an agreed timeframe.