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Report a problem

Report missed bin collections, abandoned vehicles, fly tipping, graffiti, dog fouling and other problems.

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Complaints and feedback

Make a complaint or give us a compliment or feedback on our services

General enquiries

Send us an email at enquiries@cheltenham.gov.uk or use the contact details below.

Cheltenham Borough Council housing services tenants please email housing@cheltenham.gov.uk 

• Main switchboard: 01242 262626 - Open Monday, Tuesday, Thursday and Friday 9am to 5pm and Wednesday 10am to 5pm
• Housing services: 0800 408 0000 - Open Monday to Friday 8am to 5pm
• Telephone payments:  0300 456 2774  - 24 hour payment line
• Emergency contacts

Our address

Cheltenham Borough Council
Municipal Offices
Promenade
Cheltenham
GL50 9SA

 

 

Having your say

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Freedom of Information and Environmental Information Regulations

How to make a FOI or EIR request