Paying your business rates

Business rates are payable in 10 monthly instalments, normally from April to January each year. However, the government has announced that it will allow businesses to ask for their bills to be spread over 12 months to help with cash flow. If you wish to take up this offer for 12 instalments, contact the business rates helpline on 01242 264255 as soon as you receive your bill.

Pay by direct debit

The cheapest and most efficient way to pay is by direct debit. If you choose not to pay by direct debit, payment must be made on, or by, the first of each month.

If you miss one or more of your monthly instalments you may lose the right to pay monthly and legal action could be taken against you for the amount you owe for the whole year.

If you are having difficulty paying your business rates it is important that you contact us as quickly as possible so we can try to help.

What you can do using My Revenues and Benefits

See full details of your account
How your charges are worked out
Check your discounts and allowances
See when your payments are due
View bills and letters we send to you (paperless e-billing)
Request a copy of your bill
Set up a Direct Debit or make a payment

Using My Revenues and Benefits will save you time, effort and money. There's no need for you to ring us or write to us. You can view and manage your account online at a time that suits you.

Set up a Direct Debit

Use this form to set up a new direct debit or make changes to your existing direct debit.

Set up a direct debit

Other ways to pay

Credit or debit card

Pay business rates online
Our 24 hour telephone payment system by calling 0300 456 2774
Telephone/Internet banking - The bank details you need are as follows;

Bank account name: Cheltenham Borough Council Head Office Collection Account

Lloyds Bank Plc
Sort Code: 30-00-00
Account no: 00342572

Please ensure that you quote your business rates account number.

Paying your business rates