Trade refuse and recycling service
Cheltenham Borough Council offers a fast, flexible and customer focused collection service, that can be tailored to individual needs. We aim to provide a reliable service at a competitive price and our services comply with all legislative requirements. We also provide recycling of paper and cardboard in the town centre and a glass recycling service borough wide.
Wheeled bin collection service
We offer a range of sizes of durable wheeled containers. Charges for wheeled containers are calculated on the size and quantity of bins, and the number of collections required per week. We operate the collection service seven days a week.
We can tailor the collections to suit individual businesses and also provide a variety of discounts so it would be advisable to contact the team for a quote.
We will be pleased to visit your business at no cost to discuss your waste collection needs.
Trade waste and recycling bags and labels
Our bag or label collection service is ideal for smaller businesses.
Blue trade waste bags or labels can only be used in the town centre and can be purchased in rolls of 25. If your business is located outside of the town centre you can purchase orange trade waste bags. Town centre collections of blue trade waste bags/labels are made on a Tuesday and Friday. Orange bags are collected on the same day as the domestic refuse collection for that particular street.
Clear trade waste bags for recycling paper, and labels for cardboard recycling can also be used in the town centre. These are supplied as either a roll of 25 bags or a book of 25 labels. Paper and card recycling collections are on Tuesday and Friday.
You can view a list of roads that are classed as in the town centre for the blue bag/label scheme and the clear bag paper and cardboard label recycling scheme. Any businesses located on a road not listed here are required to purchase orange bags and should contact the team to discuss the recycling options available.
Bags may only be filled with general commercial waste. Hazardous and special waste cannot be collected.
The following roads are included in the blue bag or label scheme. Any businesses located on a road not listed below are required to purchase orange bags.
- Albion Place
- Albion Street
- Albion Walk
- Ambrose Place
- Ambrose Street
- Bath Road (Berkeley Street to Sandford Street)
- Bath Street
- Berkeley Street
- Cambray Place
- Church Street
- Clarance Parade
- Clarance Street
- County Court Road
- The Courtyard
- Crescent Place
- Crescent Terrace
- Essex Place
- Gloucester Place
- Grosvenor Place
- Grosvenor Street
- Grosvenor Terrace
- High Street
- High Street lower
- High Street upper
- Imperial Circus
- Imperial Lane
- Jenner Gardens
- Jenner Walk
- Montpellier Arcade
- Montpellier Avenue
- Montpellier Street
- Montpellier Walk
- North Street
- North Place (Fairview to Albion)
- Pittville Street
- The Promenade
- Regent Street
- Rodney Road
- Rotunda
- Rotunda Terrace
- Royal Crescent
- Royal Well
- Royal Well Place
- Royal Well Road
- Sherbourne Place
- St George's Place
- St James Street
- St John's Avenue
- The Strand
- Well Walk
- Wellington Street
- Witcombe Place
- Winchcombe Street (Albion Street to High Street)
Bags may only be filled with general commercial waste. Hazardous and special waste cannot be collected and this includes but is not limited to:
- liquid waste
- cooking oil
- raw meat
- asbestos
- paint
- creosote
- fridges and freezers
- electrical items
- general builders rubble
- fluorescent tubes
- clinical waste
- batteries
- gas cylinders
- animal waste
- tyres
Purchase bags and labels
To purchase bags and/or labels please use our online trade refuse payment pages where you will be able to buy a variety of items including the option to have the items delivered to your Cheltenham premises. There is a charge for delivery and if it's required please remember to add the delivery option to your order. If you need assistance in placing your order, please contact customer services on 01242 262626.
The person collecting or receiving the items will be required to sign a duty of care controlled waste transfer notice and will receive a copy. Please note that there is a legal requirement to retain the document for two years.
Deliveries
Deliveries will be made within 5 working days.
Collections
Once payment has been made, the bags or labels can be collected from the goods inwards and collections point at the rear of the Municipal Offices, alongside the marked loading bay. Collections can be made between 9am and 4.30pm Monday to Friday (10am to 4.30pm Wednesday). Please provide a copy of the purchase receipt when collecting the items.