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Council performance

We actively manage our performance because we are committed to providing high quality services that are value for money. 

Our vision and priorities are detailed in our Corporate Plan. The plan outlines our objectives and the key actions we are taking to achieve each priority. We actively manage our performance to help us achieve our priorities and report progress annually to Cabinet. 

How we manage service performance

The teams behind our services produce plans that set out what they propose to do and how our priorities will be achieved. We then collect data about how the service is performing so we can manage how we are doing. Senior managers use this information to help make decisions about where to direct resources and the action needed to deal with poor performance.

The role of the audit committee

The audit committee is an independent group of seven councillors whose main responsibility is to oversee the council's governance arrangements and the effectiveness of its system of internal control. 

Internal audit provides formal assurance to the audit committee twice a year, an interim report in September and an annual report in June.

The audit committee also receive assurance:

  • from external audit on the council's annual accounts and annual governance statement
  • on the effectiveness of the corporate governance framework
  • on the effectiveness of the corporate risk management processes

Annual external audit of the council

Our council accounts are audited by external auditors. See our Statement of accounts and annual reports page for further info.

Annual governance statement

At least once a year, a review must take place of the effectiveness of the systems of internal control and an Annual Governance Statement (AGS) must be included within the Financial Statement.

Cheltenham Borough Council approves the annual governance statement as part of the statement of accounts